About Andrea...
You've heard the saying “your reputation precedes you?” This is one case where that expression doesn’t even come close to describing the incredible accomplishments and reputation of Andrea Michaels and Extraordinary Events.
My first encounter with Andrea was in 1998 when I was up against her for a Gala Award for Best Event Produced for a Corporation. I thought there was NO WAY I had any chance against her yet miraculously I won my first Gala that night. When we got back from the conference, I had an e-mail from Andrea kidding me that I took her Gala Award. Since then we continue to be friendly competitors with great admiration for one another. To this day I aspire to be like her. (By the way, I think it's worth mentioning that since that time, every year AOO Events has come up against EE for a Gala Award, they have won EVERY time. Kudos!)
But she doesn't need a shelf of awards to take her position as an icon in the events industry. She has won this honor through hard work, a sense of fairness, tons of talent and the wisdom to share and give back. We are honored to have her here, running with the pack of designdawgs and leading us in a new way to consider an event's message.
-- David Merrell
The Experience IS the Message
By Andrea Michaels
Lately it seems the words “brand,” “message” and “goals” and the concepts behind these words have become interchangeable. But they are entirely different things altogether.
In my opinion, the purpose of a meeting or an event is its message. The brand is an identity and perhaps something the CEO speaks about. Of course it’s important to not work against a brand, but a brand can’t tell attendees why they are at that meeting or event. It doesn’t motivate or excite. For example, the Mercedes brand implies sleek, elegant, powerful and dynamic. You can pick that up from an advertisement. But does knowing those things motivate the people it brings together for a meeting? What motivates them is the message of the meeting. Whether that is to sell, influence, motivate or network, the message has to engage people emotionally. Most of all, it’s a call to action.
Sounds lofty, doesn’t it? It’s not. It’s basic. So very basic that often we miss the importance of understanding why we’re holding an event, how we’re delivering it, and what the end goal of it is. Let’s look at our words again. The brand’s end goal is to deliver a message and that message is always a call to action. It’s important that we as event professionals understand the semantical differences in order to create effective meetings and events. Throughout my career I have always strived to deliver a message in an innovative manner that is both creative and enlightening. Interestingly, this has become my philosophy for design as well. And by the way, I don’t know if “semantical” is a real word, but it is descriptive, isn’t it?
One of my favorite recent events illustrates this beautifully. It was an incentive event for a group we have produced for the past 10 years. But this time was different. This time the client was locked in a fierce battle with the economy. The company was in the eye of the storm and while it wanted to reward its top people for past work, it also had to motivate them for the difficult times that lay ahead. Not the easiest message to convey through event design!
Opening General Session
The event was at the Atlantis in the Bahamas and that gave us our inspiration for a theme that would weave itself through four different events over the course of so many days.
By using the lost city of Atlantis as the foundation for the theme of this program we not only incorporated history, culture and lore of the location but also provided a platform for the company executives to address the current economic situation in an honest, yet hopeful manner. The lost city of Atlantis was used as a powerful allegory for the hope that something once lost can be brought back to full glory…eventually.
The theme for each and every event was “Treasure.” Let’s explore how this played out. Though the mechanics of making an allegory come alive are not easy, they are always possible. They take creativity, inspiration and a little bit of live narration to tell the story.
A local fish fry at the Welcome Reception
We began with simplicity and what we call “cheap and cheerful” yet always with the overall theme in mind. So, on the first night, we let the guests begin their journey in the present day at a local fish fry which featured the beauty of the site, the island’s down-home cooking, the best of the local talent and simple, yet authentic decor. The message? The location was the treasure to be enjoyed in the days ahead.

TREASURE LOST: Telling the story of Atlantis began at General Session.
The next morning at the General Session we began to weave in the myth of Atlantis. Attendees entered a ballroom that was completely dark save for a light that flickered over the chairs like sunlight filtering through the sea. The sounds of drifting surf, an intermittent wave, a whale could be heard.
Once everyone was seated, while the room remained dark, the light of a diver appeared above within the hanging dark blue and green chiffon that appeared to be seaweed. As the “diver” began to move towards the stage, a voiceover related the story of searching for the lost city of Atlantis, with analogies to the search for the treasures in turbulent times. Around the room pieces of the lost city were revealed as the light from the diver’s helmet passed over them.
With a custom music track punctuating the drama of the moment, the client’s message was incorporated in a story that told of today’s business climate and compared it to the greatness of Atlantis before it disappeared. The story culminated in the theatrical discovery of the buried city as the diver figuratively landed on the stage amid the ruins of Atlantis. The CEO took the stage and addressed the myth, taking the diver’s words and bringing them into today’s reality. The economy had “sunk” the company into challenging times, and it was time to find a way to salvage it with the help of those in the audience. Atlantic “could” arise again, and would. So would this company. The theme: Treasure Lost.
TREASURE FOUND: The lengendary city of Atlantis brought to life
That evening, guests entered the same ballroom now transformed into the legendary city of Atlantis in all its glory. A place in which dreams can be realized was the perfect theme for an awards show. The message was that what was once lost (times were bad) could arise to flourish once again (times will ultimately get better). The theme? Treasure Found.
On the main stage, a statue of Poseidon dominated. At a given point in the show, the lights focused on Poseidon and this marble statue now slowly began to come to life. Poseidon (a Broadway Tony winner) belted out a song that captured a whimsical element for the evening…If My Friends Could See Me Now, which because of the surprise element, got a roar of applause from the audience. At the end of the song, he returned to his original pose as a statue and the awards resumed. Four other statues situated at decorated vignettes around the room also came to life throughout the show to sing songs relevant to the award category they presented. They were an important device to elicit audience involvement and helped break up the length of the awards show bringing whimsy to the event and the resulting spirit of joy in the accomplishments of those present.
TREASURE ENJOYED: A pirate theme brought the treasure thread from allegory to reality
On the final night the guests traveled in time to the Bahamas that had become home to the most famous pirates in history. Now what could speak to the theme of “treasure” more than pirate lore? At this point the message turned from allegory to reality. The ballroom was now transformed into a pirate’s lair complete with real pirates (actors who had been auditioned in Los Angeles and had together formed a troupe to stay in character the entire night).
These pirates and their wenches held court on vignettes set on dressed out risers throughout the room; singing songs, playing dice, flirting, making raucous toasts and creating merriment. They also joined guests at the dinner tables as huge platters of food overflowing with hearty fare were delivered family style to each table by costumed servers. It was clear that this was not an event just decorated to look like a pirate’s den, but a total transformation for all the senses.
On stage, a life-size stern of an authentic wooden pirate galleon arose with a full set of sails and of course, the infamous plank. Once dinner ended, the president went “on deck” and for the last time addressed the theme. The people in the audience were the real treasures of the company and tonight was a reward for those treasured folks…a night of pure fun and frivolity. He then told the audience that with treasure comes magic. As he said this, the helm of the ship opened, and the lighting and mood of the room changed to rock ‘n’ roll as a hot party band was revealed, opening Blackbeard’s Disco for the second half of a fun, imaginative evening.
The message to attendees, from General Session to the awards, was the same as that which we live and work by today -- business is bad, but like the lost city, it will arise again.
Andrea Michaels
Andrea Michaels is president of Extraordinary Events, an award-winning event management and production firm that produces events in the U.S. and internationally. When she began the company 20 years ago this year, Andrea’s intention was clear with the name she chose and true to it, she has created many extraordinary events, winning more for her work than any other event professional. A pioneer in the field of event marketing, she continues to inspire countless other event professionals with her talent, philosophy, and code of ethics. Extraordinary Events is based in Los Angeles. Andrea can be reached at 818.783.6112 or by e-mail: amichaels@extraordinaryevents.net, http://www.extraordinaryevents.net/